Monday, April 5, 2010

Step 2 on How to Ensure You Have the Right People to Compete in the New Economy

In our last blog, we began a discussion on the importance of having the right people in your organization to compete in your marketplace. We all know that we must have the right people resources to get business to the next level. It is clear that regardless of industry, revenue size, products or services, or number of employees, organizations constantly worry about the talent that is required to compete in this economy.

One of our clients mentioned in earlier blog said:

"When I joined we had six employees and $5 million in revenue; today we have 300 employees and over $500 million in revenue. In the beginning, I controlled all the people decisions. How do I ensure we hire and promote the right people because today we need a different type of skill and competency to compete in the marketplace?"

To help ensure you Have the Right People to Compete, Human Capital Consulting Partners recommends a multi-step plan. In this blog, we'll review Step 2.


STEP 2     Define the culture of your organization.

  1. Develop a vision, mission, destination, or set of values that will become your foundation.
  2. Communicate your "culture" to all stakeholders (e.g., your customers, shareholders, employees, vendors, and the community at large).
  3. Hire, develop, and promote employees who "fit" into your defined culture.
  4. Measure the progress against your "culture" on a regular basis through focus groups, employee surveys, and customer input.
  5. Hold employees accountable through a formal performance management system.
  6. Be sure senior management "walks the talk."
Stayed tuned for additional steps to help you WIN in your business.

Step 1 on How You Ensure You Have the Right People to Compete in the New Economy

How often do you think about whether or not you have the right people resources to get your business to the next level? It is clear that regardless of industry, revenue size, products or services, or number of employees, organizations constantly worry about the talent that is required to compete in this new economy.

Over the past year we have heard the following comments from some of our clients:

  • CEO of a small-cap manufacturing company said, "When I joined we had six employees and $5 million in revenue; today we have 300 employees and over $500 million in revenue.In the beginning, I controlled all the people decisions.How do I ensure we hire and promote the right people because today we need a different type of skill and competency to compete in the marketplace?
  • VP of sales for a professional services company said, "We are adding new products that will double revenue in the next two years. This means I will need to hire my first sales force. How can I make sure we source, screen, interview, and hire the best?"
  • CFO of a biotech company said, "We made a strategic decision to expand our business globally. This means for the first time we must partner with others to deliver product in Europe. Do our employees have the experience to work internationally and hold their own in planning, customer meetings, and board presentations?"
Sound familiar?

To help ensure you Have the Right People in Your Organization to Compete in the New Economy, Human Capital Consulting Partners recommends a multi-step plan. 

STEP 1     Define upfront your organizational needs.
  1. Review annually your business strategy to ensure it is aligned with your overall vision and mission.
  2. Identify the organizational structure that is required to support your business.
  3. Outline the jobs/positions/roles that should be part of the organization structure in the short-, mid-, and long-term.
  4. Define for each job/position/role the needed duties, responsibilities, competencies, capabilities, and experience.
  5. Describe "fit" for your organization.
  6. Determine the tools, metrics, or processes you will use to hire or promote the right people.
Stayed tuned for additional steps to help you WIN in this new economy.